Occupational Certificate: Perishable Goods Department Coordinator
SAQA ID
118732
NQF Level
03
Credits
54
Key Information
- Originator: W&RSETA
- Registered: 3 Feb 2022 – 3 Feb 2027
- Last Enrolment Date: 3 Feb 2028
- Last Achievement Date: 3 Feb 2031
- Entry Requirement: Occupational Certificate: Perishable Goods Replenisher (NQF Level 2)
- RPL: Recognition of Prior Learning accepted for access and credits
Purpose
Prepares learners to function as Perishable Goods Department Coordinators, responsible for:
- Coordinating staff and perishable goods supply
- Ensuring compliance with cold chain standards
- Handling and resolving customer queries
Qualification Components
- Knowledge Modules (16 credits): Customer service principles and cold chain monitoring
- Practical Skills (16 credits): Customer interaction, handling complaints, coordinating cold chain compliance
- Work Experience (22 credits): Customer service procedures and perishable goods monitoring
Exit Level Outcomes
- Attend to customers and resolve queries
- Coordinate perishable goods operations with cold chain compliance
Assessment
- Formative: Conducted by providers based on curriculum
- Summative: External, includes a written test and workplace evidence assessment
International Comparison
Comparable to New Zealand (Retail Level 3) and UK (City & Guilds NVQ Level 3 in Sales), but with a narrower focus on cold chain and food safety in retail.
Articulation
- Horizontal: Visual Merchandiser, Receiving & Dispatching Clerk (NQF Level 3)
- Vertical: Retail Supervisor (NQF Level 4)